Hip Furniture Reviews
(Rated by 8 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.3
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.4
- Price & Quality5.0
- Shipping & Delivery4.3
- Customer Service4.8
- Return Policy4.5
Recent Customer Reviews (8)
Robert Lineberry
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Jonathan Hamilton
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Juliane Faust
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Gregory Furr
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Finley Smart
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Darren Lagarde
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Marcel Vogler
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Serdar Ten Barge
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Hip Furniture Pros & Cons
Pros
1
Quality and Affordability: Furniture.co.uk offers high-quality furniture at competitive prices by prioritizing quality over quantity and maintaining a customer-centered approach.
2
Exclusive Online Presence: Selling exclusively online reduces overhead costs, allowing for lower prices compared to traditional brick-and-mortar stores.
3
Controlled Production Process: The company controls the entire production process, ensuring top-notch quality and efficient delivery services.
4
Satisfaction Guarantee: A 14-day no-quibble returns policy with no collection fee provides customers with peace of mind.
CONS
1
Limited Physical Interaction: The online-only model may limit the ability to physically interact with products before purchase.
2
Dependence on Online Experience: The quality of the shopping experience is heavily reliant on the online platform and customer service.
Hip Furniture Features and Benefits
Features
Tool-free adjustments
The chair can be adjusted without tools, allowing for quick and easy modifications while the client is in the chair.
Tilt-in-space
This feature helps redistribute pressure, improving comfort and posture by tilting the chair in space.
Spring option
The chair offers a spring option for added support and comfort.
Arm support options
Various arm support options are available to provide stability and support for different needs.
Hi/lo base foot pump
The chair has a hi/lo base that can be adjusted using a foot pump, making it easier to transfer and position the client.
Caster swivel lock
The caster swivel lock ensures stability and prevents the chair from moving unexpectedly.
Customization
The chair is highly customizable with a wide range of optional components, making it suitable for various settings such as early intervention, school, home, rehab, or day hab.
Returns period
You have 28 days from receiving your order to return unwanted items.
Return methods
Items can be returned for a refund free via EVRi or from £2 via Royal Mail.
Refund timeframe
Allow up to 14 days for returns to be processed once received; refunds appear in your account within 3-5 days.
Faulty/Damaged items
If the item arrives faulty, damaged, or incorrect, bring it with the despatch note to any HIP store or contact Customer Care with an image for faster resolution.
In-store returns
Accepted with proof of purchase; exchanges available for cash and card payments.
Return conditions
Items must be returned in a complete state with packaging and tags, within the return window.
International returns
Allowed but not free; customer pays return shipping and must use recorded delivery with proof of postage.
Quality and Affordability
Furniture.co.uk offers high-quality furniture at competitive prices by prioritizing quality over quantity and maintaining a customer-centered approach.
Exclusive Online Presence
Selling exclusively online reduces overhead costs, allowing for lower prices compared to traditional brick-and-mortar stores.
Controlled Production Process
The company controls the entire production process, ensuring top-notch quality and efficient delivery services.
Satisfaction Guarantee
A 14-day no-quibble returns policy with no collection fee provides customers with peace of mind.
Customer Service
Furniture.co.uk emphasizes friendly and attentive customer service, which can enhance the overall shopping experience.
Sustainability
The company sources sustainable materials, which is a positive aspect for environmentally conscious consumers.